About
RAMSAM
WHY RAMSAM?
RAMSAM Sdn. Bhd., founded in 2007 and headquartered in Kuala Lumpur, Malaysia, is a successful trading company specializing in Mechanical, Electrical, and instrument engineering. The company is owned and managed by experienced engineers with a wealth of expertise in their respective fields. Initially established as an exclusive sourcing outlet for Japanese equipment and spare parts for the Oil and Gas, Petrochemical, and Power Plants industries, RAMSAM has diversified its activities over the years.
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With a strong foundation of extensive experience and a reliable network of supply sources, RAMSAM has expanded beyond conventional import-export trade. The company is committed to providing quality products at competitive prices, supported by exceptional customer service. Their success is attributed to their professional and technical capabilities, as well as a highly skilled and trained team.
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RAMSAM's portfolio of activities has broadened to encompass a diverse range of endeavors, allowing them to meet the challenges of the current business landscape effectively. They maintain a trustworthy customer base and solid relationships with partners and manufacturers in Japan, granting them access to valuable knowledge and a wide array of products. RAMSAM Sdn. Bhd. stands by its commitment to guarantee quality products and provide unparalleled support in the market.
Mission & Vision
Client
Value Creation
Our biggest priority as an international general trading organization as well as a business consultant is to bring forth value to our clients in terms of negotiation, product quality, and pricing. We believe that value creation is an essential part of client satisfaction and business success.
Trustworthiness
& Transparency
Communicating honestly and creating relationships is a big part of who we are. We believe that trustworthiness and transparency are vital elements in retaining and creating successful future business relationships.
Integrity
We abide by the rules and regulations of business society. We believe that communicating ethically and morally towards our customers is essential to corporate growth and strength.
Innovation
Responding innovatively to difficult solutions is what sets us apart from our competitors. We believe that this helps us gain a fresh new perspective to problem-solving.
Timeline & History Behind RAMSAM
"The success history of RAMSAM has been a long journey."
1988
The Begining
In 1988, we embarked upon our entry into the Middle East market with a fundamental objective: to supply specialized tools, industrial machinery, and production line equipment in response to the region's burgeoning demand. Through precise market assessment, diligent communication with reputable manufacturers, and the implementation of efficient management strategies supported by a dedicated team, we were able to forge a successful sales process that placed paramount importance on addressing our customers' specific needs.
This customer-centric ethos has not only enabled us to attain the utmost customer satisfaction but also to establish a steadfast foothold in the domestic market. It has served as a catalyst propelling us towards continual growth and advancement, positioning our organization for a promising future.
1998
A Big Milestone
Our multifaceted operations have garnered a notable influx of orders encompassing a broad spectrum of services, notably periodic maintenance and repairs of gas turbines and related domains. This growth has engendered escalated order volumes, heightened engagement in competitive bidding processes, and heightened proactive involvement across diverse segments of the oil, gas, and petrochemical industries. As a result, we have solidified our standing as a reliable and esteemed entity in the procurement and supply of indispensable equipment for these critical sectors.
2007
New Partnerships
In a strategic endeavor to broaden our commercial footprint in South Asia, we established RAMSAM Sdn. Bhd. in Malaysia and forged significant collaborations with esteemed firms in both Japan and Malaysia. Subsequently, we have consistently maintained and expanded our operations within South Asia's market.
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Through a meticulous focus on needs assessment and astute marketing strategies, particularly in the realm of procurement and supply of systems, machinery, and equipment for the oil, gas, and petrochemical industries, RAMSAM has solidified a robust presence within complex oil, gas, and power plant facilities. This approach has endowed our company with a sturdy foundation for progressive growth and heightened prominence within the industry.
2023
The New Era
In the year 2023, we initiated partnerships with several esteemed Japanese companies, solidifying our role as their trusted agents in Malaysia. Furthermore, recognizing the need for operational refinement and enhancement, we made strategic investments in advanced IT infrastructures. These technological advancements are instrumental in broadening our business horizons and elevating the quality of services we provide.
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Our primary emphasis remains on harmonizing our operations with global advancements and integrating cutting-edge business technologies. This steadfast commitment enables us to consistently deliver exceptional services that cater to the evolving needs and expectations of our valued clients.